These terms cover anything you buy from the TV Pro Shop at tvpro.ie. We’ve kept them short and in plain English. They don’t take away any of your rights as a consumer under Irish law — nothing here can.

Who we are

The TV Pro Shop is run by TVPro Limited, Blackahade, Longwood, Co. Meath, A83 WY94. Company Registration No. 799156. VAT No. IE4482411DH.
Phone / WhatsApp: 087 602 6729 · Email: tvproleinster@gmail.com

Ordering

  • When you place an order you’ll get an email confirming we’ve received it. Your contract with us starts when we email to say your order has been dispatched.
  • If we can’t fulfil your order (for example, an item has sold out), we’ll tell you straight away and refund you in full.
  • If a price on the site is clearly wrong, we’ll contact you before dispatch and you can choose to go ahead at the correct price or cancel for a full refund.

Prices and payment

  • All prices are in euro and include VAT at 23%. Your invoice shows the VAT.
  • Delivery costs are shown at checkout before you pay.
  • Payment is taken when you place your order.

Delivery

  • We deliver to the Republic of Ireland with tracked An Post delivery.
  • Free delivery on orders over €50. Orders under €50 are €4.95.
  • Order by 2pm Monday to Friday for dispatch the next working day. Delivery usually takes 1–3 working days after dispatch.
  • Full details are on our Delivery page.
  • If your parcel is late, damaged or missing, contact us and we’ll sort it.

Returns — free for 30 days

  • Under Irish law you can cancel an online order within 14 days of receiving it. We give you 30 days, and we cover the return postage.
  • Items must come back complete, in their original packaging and in good condition.
  • Gifts bought from 1 November can be returned until 31 January.
  • To return, let us know, post the item back with tracked An Post and send us a photo of your postage receipt.
  • We’ll refund the price you paid, the original standard delivery charge and your return postage within 14 days of receiving the item back.
  • Full details are on our Returns page.

Faulty items

  • If something we sold you is faulty, contact us directly. We’ll diagnose it and repair, replace or refund it — no posting it to a factory abroad.
  • Your legal rights as a consumer, including 2 years’ cover for faulty goods, apply to everything we sell. Full details are on our Warranty page.

Installation and surveys

  • Some products can be fitted by TV Pro. Installation is booked separately and quoted before any work is done.
  • The free Fusion Link Wi-Fi survey for Fusion home pro buyers is only available within the TV Pro service area.

Our responsibility

  • We’re responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care.
  • We’re not responsible for loss that isn’t foreseeable, or for business losses.
  • Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, or anything else that can’t be limited under Irish law.

Your information

We only use your details to process and deliver your order and to look after you afterwards. See our Privacy Policy.

Law

These terms are governed by Irish law, and you can bring any claim in the Irish courts.

Changes

We may update these terms from time to time. The version on the site when you place your order is the one that applies to you.

Last updated: 13 October 2026